Terms and Conditions

To use this website ‑ www.chippenhambrewery.co.uk -  or to buy beer and cider from us you can only do so on these terms and conditions.

Please read these terms carefully before you start to use the site or place an order. By using our site or placing an order you are acknowledging that you have read these terms and conditions and agree to be bound by them.

We reserve the right to make changes to the website or to these terms and conditions at any time. These terms and conditions do not affect your statutory rights as a consumer.

Privacy Policy

When you become a customer of Chippenham Craft Brewery, we collect personal information to enable us to process and deliver your order and to verify your age with a partner company. By registering your details on our website, you consent to Chippenham Craft Brewery maintaining, recording, holding and using personal data we collect about you in this way.

Information can also be collected to allow Chippenham Craft Brewery to send you offers which we feel will be of particular interest to you. If you would prefer not to receive offers from us please opt‑out when placing an order. If you opt-in by mistake please contact us to be removed from the offers list.

Chippenham Craft Brewery will never pass on your details to a third party for marketing purposes.

Chippenham Craft Brewery uses 'cookies' placed in the browser file to help us collect general information about the behaviour of visitors on our site. This helps us to monitor and improve our website's functionality. You can choose to reject ‘cookies’ with the web page pop-up or through your browser settings; however, this may stop some elements of the website from functioning.

Chippenham Craft Brewery is committed to the Data Protection Act 1998.

If you have any questions relating to our privacy policy please contact us.

Billing Information

We accept all major credit and debit cards.  Card transactions are securely processed through the Stripe payment gateway.  

Title is retained by Chippenham Craft Brewery on all goods until payment in full is received and cleared, and until the customer takes final delivery of the goods.

Where beer is supplied in a cask, keg or barrel, that vessel remains the property of Chippenham Craft Brewery.

We reserve the right to cancel any order.  We will refund your order and contact you with an explanation if this happens.

 Returns, Cancellations and Non-Delivery

You may cancel your order for any reason up to and including 14 calendar days from the date of delivery of your order, provided all the bottles are unopened and intact. The postage and safe return of the goods in this case is the customer’s responsibility.  We will refund the full price of the products ordered minus any discounts and delivery charges within 14 days from the date of cancellation or receipt of returned goods, whichever is the later.

We must be made aware of any claims for non-delivery within 7 working days of your delivery date.

Complaints are taken seriously and we will respond to all complaints as soon as possible.  If you have any questions regarding orders or general enquiries please do let us know by contacting us.

Delivery

Orders will normally be delivered on Monday – Friday only excluding public holidays. We will deliver your order as soon as we can.  Orders for national delivery will leave our premises within two working days.  Orders for local delivery, trade or beer club, will be arranged ad hoc as soon as possible.  

Free shipping for beer club members is available on a strictly geographic basis.  The list of postcodes covered by beer club is at -www.chippenhambrewery.co.uk/clubpostcodes – We reserve the right to cancel an order that uses a beer club discount code with a shipping address that is not inside the beer club local delivery area.

Age Restrictions

Products on this site are not for sale to any persons under the age of 18.  By placing an order you are confirming that you are at least 18 years old.  The recipient of an order must be over 18.  If our couriers are unsure of the age of the recipient they will request photographic ID.  In event this cannot be satisfied they are not permitted to leave the products.

It is against the law for any person under the age of 18 to buy, or attempt to buy, or for any person over the age of 18 to buy, or attempt to buy, intoxicating liquor of any kind for any person under the age of 18. 

Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works (including text, graphics, logos, banners, images, buttons, underlying source code and software) are protected by copyright laws and treaties around the world. All such rights are reserved.

Any use (including copying, reproduction, duplication, transmission, or display of the content of this website), without the express written permission of Chippenham Craft Brewery for purposes other than the viewing of information or for ordering purposes, is strictly prohibited.

Permission is granted to electronically copy, and to print in hard copy, portions of this website for the sole purpose of placing an order with Chippenham Craft Brewery or using this website as a shopping resource for your personal reference.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged. You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

Data Protection

Chippenham Craft Brewery is committed to the Data Protection Act 1998.

Disclaimer

Chippenham Craft Brewery takes no responsibility whatsoever for information on this website that is incomplete, inaccurate or out of date.

Chippenham Craft Brewery shall not be held liable to any individual or business for any damage or loss which may have occurred from the use of any material contained on this website.

All text and graphics on this website, unless specified, are directed solely at those who access the website from the United Kingdom. Chippenham Craft Brewery makes no representation or will not be held liable for any action placed upon the website by individuals from other locations.

Chippenham Craft Brewery assumes no responsibility whatsoever for any links to the Internet or other third party websites from its website. Once you activate these links you will leave this website and Chippenham Craft Brewery will not be responsible, or liable, for the content of any other websites on the Internet to which you may visit from its site.

 

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